Direct Billing

We understand that navigating insurance coverage can feel overwhelming. To make accessing counselling services easier, we offer direct billing with select extended health insurance providers.

 

What Is Direct Billing?

Direct billing allows us to submit claims directly to your insurance provider on your behalf. This means that, instead of paying the full session fee upfront and waiting for reimbursement, your insurance plan may cover all or part of the cost at the time of your appointment.

Any portion not covered by your plan will be your responsibility and is due at the time of service.

 

Insurance Providers

Starting January 2026, Yamila Luner and Melanie Zimerman are able to offer direct billing with select insurance companies. Coverage varies by provider and individual plan. 

  • Manitoba BlueCross
  • Sunlife
  • Telus eClaims (Canada Life, Chambers of Commerce, ClaimSecure, Coughlin & Associates, Manulife, and more) 

This list may change, and eligibility depends on your specific plan.

 

What You’ll Need

To use direct billing, you will need to do the following:

  • Get in touch with us & let us know you are interested in direct billing, we will send you our Direct Billing Consent Form through our system, Jane to be completed and signed. 
  • If you have Manitoba Bluecross or Sunlife, we will send you their consent form as well through our system. Please download this form, complete it and email it to info@mindrecoverytherapy.com.

 

Important Things to Know

  • Not all plans support direct billing for counselling services/certain types of counselling professionals
  • Some plans cover only a percentage of the session fee
  • Annual or per-visit limits may apply
  • You are responsible for any amount not covered by your insurance

We recommend contacting your insurance provider in advance to confirm your coverage for counselling services.

 

If Direct Billing Is Not Available

If your insurance provider does not support direct billing, we will provide you with a detailed receipt that you can submit for reimbursement.

 

Direct billing questions?

Have a question about direct billing or want to get set up with direct billing? Please fill out our contact form and we will get back to you as soon as we can.


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