1. Do I need to have a diagnosed mental disorder to attend therapy
- Anyone can attend therapy, and a diagnosis is not required.
2. Do I need a referral to start therapy?
- No, you don’t need a referral to get started.
3. How much does therapy cost?
- The cost of sessions depends on the therapist, the type of session, and the session length. You can find our prices on our online booking page for each service, or you can reach out to our lovely administration department to inquire about the cost.
4. Do you direct bill to insurance?
- Unfortunately, we do not direct bill at this time. However, we provide you with receipts that contain all of the information your insurance will need to reimburse you. We highly recommend that you contact your insurance company to ensure you’ll be covered for our services, as some insurance companies only cover psychologists or social workers, so please ensure you ask if certified/registered clinical counsellors are covered under your plan.
5. If I want to book an appointment, how do I get started?
- To get started, you can book online using this link: https://mindrecoverytherapy.janeapp.com/, or you can contact our administration department using the contact us page on our website, or you can call/email 204-201-4285 / info@mindrecoverytherapy.com.
6. How long are sessions?
- The length of sessions depends on your preference. The most commonly booked sessions are 50 minutes, but we have 30-minute and 90-minute sessions available as well.
7. Do I have to book a consultation before attending a regular appointment?
- Not at all. While some prefer to do a free consultation beforehand, not everyone has this preference. If you’d like to go right into booking your first session, you’re welcome to do so.
8. What method of payment do you accept?
- We accept e-transfer and credit cards.
9. What is your cancellation policy?
- We require 48 hours to cancel or reschedule your appointment to avoid being charged a cancellation fee.